We help teams adopt new systems without the chaos. That means aligning leadership, mapping how work actually happens, reducing friction, and creating simple operating rhythms that make the change feel natural. We do this while we build, so your organization is not stuck waiting on “the plan” before progress starts.
Client: Strathcona BIA
Client: Launch Rehab
Client: Vancouver Island Sea Salt
Client: Fine Peace Holdings
Client: CEM
Change Management
Change only sticks when people, process, and tools move together.
- Change readiness and stakeholder alignment
- Operating model and roles (RACI, handoffs, ownership)
- Governance, rituals, and adoption metrics
- Comms planning and internal rollout support
- Post launch stabilization and continuous improvement
- Training, enablement, and playbooks
The Adoption Gap, Why Digital Projects
Fail After Go Live
We have learned that most transformation efforts fail in the handoff, not the build. This paper breaks down what actually drives adoption, the patterns we see in teams that get stuck, and the practical playbook we use to move people from “this is new” to “this is how we work now.”
Our process
We keep the process simple so execution stays fast, and expectations stay clear.
Initial Audit & Proposal
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Kickoff & Project Management
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Organization Audits & Workshops
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Recommendations & Findings
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We Begin Executing
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We Execute From Day One.
6000
+
Clients Hours Saved
250
+
Clients Served
9
+
Years Operating
3
+
Timezones
Our Services
These are the most common change levers we implement alongside delivery, so the work is adopted, not just shipped.
Change Readiness and Alignment
Get clarity on what is changing, who it impacts, and what needs to be true for it to stick.
Workshops and Workflow Mapping
We map the current state with your team, then design a future state that reduces handoffs and confusion.
Enablement and Training
Playbooks, training sessions, and simple documentation that people actually use.
Adoption Metrics and Governance
Operating rhythms, owners, and measurable signals that the change is working.
The best signal is what teams say after the dust settles.
Who we do our best work with
We do our best work with organizations that want real traction, not theatre. Teams with enough complexity to need structure, and enough ambition to move quickly once clarity exists.
We challenged Analog + Digital with a very tight deadline, and they rose to the occasion. They stayed calm and focused throughout, even while handling input from many different stakeholders. We’d happily work with them again!
”
Christina Pilz
Head of Culture @ 27Names
Analog + Digital are great to collaborate with and highly knowledgeable in their respective areas. Their team brings thoughtful solutions, strong technical insight, and a collaborative approach to every project. We would gladly recommend them.
”
Tonny Lam
CEO & Co-Founder @ Hook + Ladder Digital
Analog + Digital helped elevate how we present our developments online. By focusing on the customer journey, they built a website that clearly communicates our projects while supporting both our marketing and sales teams.
”
Bethany Franchi
Marketing Manager @ Keltic Developments
We’re thrilled with our new digital platform and how clearly it reflects who we are. They really took the time to understand our team and business, collaborating seamlessly with our brand designers. The result is intuitive, easy to manage, and something our team can confidently maintain.
”
Susan MacDougall
Principal @ Focal Engineering
Analog + Digital helped turn our vision for a DTES income opportunities directory into a working digital platform. They brought thoughtful guidance, strong collaboration, and genuine community engagement throughout the entire process.
”
John Zador
Community Manager @ Exchange Inner City
Analog + Digital helped bring the Strathcona BIA website and digital tools to life. Atif and Mark were collaborative, solution focused, and strong communicators throughout. The final platform includes custom features and continues to support our team today.
”
Johanna Lauyanto
Communication Manager @ Strathcona BIA
Built to Scale: Rebuilding Jeff Staple’s Digital Platform for the Next Decade
Built to Scale: Rebuilding Jeff Staple’s Digital Platform for the Next Decade
Reinventing Europe’s Largest Experience Agency
Reinventing Europe’s Largest Experience Agency
Modernizing CDm2 Lightworks’ at 20 Year Milestone
Modernizing CDm2 Lightworks’ at 20 Year Milestone
Fueling Visibility: Driving Parkland’s Local SEO Across Canada
Fueling Visibility: Driving Parkland’s Local SEO Across Canada
Old Soul, New Spirit: Reimagining Gastown’s Digital Identity
Old Soul, New Spirit: Reimagining Gastown’s Digital Identity
New Horizons: Introducing Fine Peace’s $2 Billion Portfolio to Canada
New Horizons: Introducing Fine Peace’s $2 Billion Portfolio to Canada
Have A Project For Us? Let’s Start Our Partnership.
Let’s make the next change feel manageable. If you tell us what is shifting inside your org, we will tell you what a practical path forward looks like.
Frequently Asked
Questions
What is change management in a digital transformation?
It is the work that makes new systems usable in real life, clarity on roles, updated workflows, training, and operating rhythms that support adoption.
How do you measure change management success?
We track adoption signals like usage, cycle time, error rates, handoff clarity, support tickets, and qualitative feedback from the teams doing the work.
Do you provide training and documentation?
Yes, we create lightweight playbooks, run enablement sessions, and support teams through the transition.
Can you work alongside our internal PMO or consultants?
Yes, we often integrate into existing governance, while still owning execution outcomes.
What does change management look like during a website rebuild or systems rollout?
It usually includes workflow mapping, role clarity, training, comms, and a short stabilization period so the new experience is adopted smoothly.
How do you reduce resistance to new tools and processes?
Together with your team, we align early on the why, remove ambiguity in ownership, and make the new way of working easier than the old one.
